Privacy Policy

Last Updated: May 1, 2023

At Lucky Spin Casino, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our services.

By accessing or using Lucky Spin Casino, you agree to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

  • Contact information (such as name, email address, mailing address, and phone number)
  • Account information (such as username and password)
  • Transaction information (such as payment details, purchase history, and shipping information)
  • Profile information (such as preferences, product interests, and demographic information)
  • Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

  • Log information (such as IP address, browser type, operating system, referring pages, and access times)
  • Device information (such as device identifiers, location information, and mobile network information)
  • Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
  • Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

  • Register for an account
  • Place an order
  • Subscribe to a newsletter
  • Fill out a form
  • Participate in a survey or promotion
  • Contact customer service

2.2 Automated Collection

We automatically collect information when you:

  • Visit our website
  • Use our mobile applications
  • Interact with our advertisements
  • Use social networking features that integrate with our services

2.3 Third-Party Sources

We may receive information about you from third parties, including:

  • Business partners
  • Social media platforms
  • Analytics providers
  • Advertising networks

3. How We Use Your Information

We may use your information for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative messages, such as confirmations, updates, and security alerts
  • Respond to your comments, questions, and requests
  • Provide customer service and support
  • Communicate with you about products, services, offers, promotions, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues, fraud, or illegal activities
  • Personalize your experience and deliver content and product offerings relevant to your interests

4. How We Share Your Information

We may share your personal information with:

  • Service Providers: Companies that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Business Partners: Third parties with whom we partner to offer products or services.
  • Affiliates: Companies related by common ownership or control.
  • Legal Requirements: When required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • With Your Consent: In other ways described to you at the point of collection or with your consent.

5. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and also allows us to improve our site.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, please note that some parts of the site may become inaccessible or not function properly.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You may request access to your personal information.
  • Correction: You may request that we correct inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information.
  • Restriction: You may request that we restrict the processing of your information.
  • Data Portability: You may request a copy of your personal information in a structured, commonly used, machine-readable format.
  • Objection: You may object to our processing of your personal information.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. International Data Transfers

Your personal information may be transferred to, stored, and processed in countries other than the one in which you reside. By using our services, you consent to the transfer of your personal information to countries outside your country of residence, which may have different data protection rules than those of your country.

9. Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

10. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at:

Lucky Spin Casino
734 Moore Port
Marshallside, WA7 1EN
United Kingdom
Phone: +44 344 626 7834
Email: [email protected]